| A proprietary operational system shared a single Oracle database
            instance with the company's implementation of Oracle Financial's.
            The database instance required a unusually large team of highly
            skilled Oracle DBA's with numerous database engine customizations
            to support the client's applications at existing transaction
            levels. After upgrading the main processor and real memory available
            in an effort to scale the operation, the customer realized no increase
            in performance. After a careful analysis, it was determined that the single database
            instance was unable to effectively manage enough memory to scale
            beyond the current transaction levels. A migration plan was developed
            to split the proprietary operational components from the customer's
            Oracle Financial components, resulting in two separate database instances
            running on separate processors. Cross-communications between the
            two instances was maintained through the use of very high-speed dedicated
            links between systems and implementation of a limited number of transactions
            utilizing views which spanned the two instances. The implementation
            of the migration occurred during a weekend, scheduled maintenance
            window and resulted in zero unscheduled downtime for the client.
            All scalibility targets were achieved and performance issues previous
            seen have not been experienced since infrastructure was re-implemented.
            No application code was altered in the restructuring of the underlying
            database layer. Both of the new Oracle database instances were returned
            to default installation configurations and the DBA workload returned
            to conventional levels for installations of similar size. |